Warranty PolicyPosition: HOME > Support

* Warranty

All of our products are 100% passed strictly quality inspection before delivery.


We provide Two years warranty for CCTV Cameras and DVR / NVRs after the shipment date.


1. For the products that prove defective under normal usage, if our customers could repair the products by themselves,  we will supply the spare parts.


2.  If the customers couldn't repair the products, the products need to be shipped back to us. We repair and delivery them back with customer's new order .


3.  If the products are broken by violence, carelessness, repaired or altered without the authorization, we will not be re-
sponsible for the warranty.


To return a product for repair, please talk to our sales person for an RMA instruction.  Thank you.




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